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Terminal Services Log Customer Support is available during regular business hours. We review and answer messages from 9am CET/ 3am EST until Midnight CET/ 6pm EST.

Terminal Services Log Customer Support
Email: support@terminalserviceslog.com

Emails are answered as quickly as possible. Typically we solve problems within one day, often within hours. If your email arrives during regular business hours you'll usually receive a reply within minutes.

Support Entitlement
Description Support
1. Acknowledgment Less Than 1 Business Day
2. E-Mail Yes
3. Remote Connect Yes



In order to ensure fast service, please provide the following information when submitting your support request:

Download remote assistance application.