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Case Study: DEA Products & Terminal Services Log

Using Terminal services log allowed our management team insight into employee efficiency said Eli Gur, IT Manager, DEA Products. At same time Terminal Services Log nobody was fired but we like to know what employees do on our servers and how much time are users spending to work. Terminal services Log allowed us also application monitoring, for every application.

Challenge: Monitoring user times and applications on all terminal servers

DEA Products wanted deep visibility into historical users activity times together with application usage trends across all terminal servers.


Solution: Terminal Services Log

To achieve this, Mr. Gur purchased Terminal Services Log software that will allow him to monitor users activity times together with application activity times.


Benefits:

Understanding users activity times allows you to monitor when users are coming to work, when they are at maximum activity. Application also allows you when users are logged on first time on the server, and when they have last logout. This way you can monitor when users are coming to work and when they are leaving, or maybe they are working over weekend from home. Understanding changes in application usage allows you to retire unused applications and maximize investment in frequently used applications. Terminal services log will allow DEA products deep reports on all users and application activity times and powerful reports based on selected users or particular applications.

DEA Products

deaproducts logo

DEA Products began processing rubber products in 1948.
Sales to the U.S. began in the 1960’s, with Motor Mounts being produced for foreign autos and the Jeep.
In September of 2004, DEA began business with Auto Zone, being named as primary vendor. Carquest was added to the list of Mount customers.
Today DEA have an exclusive agreement with factory in China. However, with over 1,800 part numbers in the Motor Mount line, quality product is also imported from Thailand, Taiwan, India and Mexico.

Main office located in New York, Dea Products produces engine and transmission mounts, torque and suspension struts, drive shaft supports for USA customers. DEA products has about 100 employees. They have over thousand customers all over United States.


Customer: DEA Products Inc.
Website: DEA products