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Posts Tagged ‘hangup of spoolsv’


Recovery from hangup of spoolsv

Yesterday one of the server hanged because of printer spooler service
No one  is able to log on to the server, when users try to log on there is just a blank screen.

Nobody is able to access the console because the server is in a remote datacenter, and VNC access is not working as a result. How was I able to gain access to the server?

Because I know that spoolsv is the main reason the server hanged, I logged on to the member terminal server. I needed to gain access to the hanged server services. Opening services.msc and connecting to remote terminal server gave me services from the hanged computer. Then, just a simple restart of the printer spooler brings the server back to life.