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Virtual Desktop Monitor launched, enabling monitoring of VDI environment

The first application designed for monitoring the virtualized desktop environment, Virtual Desktop Monitor 1.0, has just been launched. It supports all major desktop virtualization technologies and provides detailed monitoring and reporting on all users and software activity.

Acceleratio Ltd, the manufacturer of Virtual Desktop Monitor, is the company specialized in software products for monitoring remote desktop activities. Their products include Terminal Services Log and Remote Desktop Gateway Monitor. Virtual Desktop Monitor completes the product line by covering the fast growing VDI market.

Virtual Desktop Monitor consists of three main reporting categories: user activity, application usage and license compliance. User activity reports help in recognizing how efficient employees are and give deep analysis of the behaviour for each team or team member. Application usage reports show how much each application is used and emphasize application usage patterns. License compliance reports indicate if you are over-licensed or under-licensed for a certain software product being used in the virtual desktop environment and therefore enable organizations to optimize licensing costs.

All reports can be scheduled to be received by email. Custom reports are also supported and can be created using a simple wizard.

Virtual Desktop Monitor runs on Windows Server 2008 R2 and supports all major desktop virtualization technologies including Citrix XenDesktop, Microsoft Desktop Virtualization, Quest vWorkspace and VMware View. Customers using any of these technologies have the same, complete set of features available.

The product is licensed per number of monitored virtualized desktops. The price starts at $999 for a 25- desktop license.

Additional information and trial version download are available at www.virtualdesktopmonitor.com.

“I am very happy that Virtual Desktop Monitor has finally been launched since we had many inquiries from our existing customers asking for that type of product. The product will be an important enhancement of our existing suite of server monitoring products. Even before the official announcement, many people found the website and asked if they can try the beta because there are no similar offers on the market. That makes us believe we are on the right track!”, said Frane Borozan, head of SBC/VDI product group in Acceleratio Ltd.


We’ve just shipped Terminal Services Log 3.2.0

We’ve shipped Terminal Services Log 3.2.0. It’s one of the “minor releases”, yet it brings some very exciting new features, improvements and bug fixes. Click here to download new release.

Product version: 3.2.1.40401
Build number: 40401
Database version: 3.2.0.40228
Release date: March 28th 2011.

Features

  • You can now track licenses for application suites like Microsoft Office
  • Administrators can define custom security for users in Viewer role, allowing them to view only data (user activities) for their OU or OUs defined by Administrator (Enterprise Edition Only)
  • Custom Reports now support Charts and Pivots (Enterprise Edition Only)
  • New Filter! Custom Group – create your own custom groups and use this filter to filter data regarding group members
  • New Drill-Down Reports! Application Processor Performance Details and Application Working Set Performance Details

Enhancements

  • You can now search values that are being displayed in filters
  • Organizational Unit filter now displays organizational units as hierarchy
  • Improved overall UI responsiveness
  • Improved performance of System Jobs (Concurrent Usage, Aggregation)
  • You can now start the Configuration Wizard from the Start Menu
  • Improved performance of Simple  Session Log chart with large amounts of data
  • You can add new servers by typing the name directly instead of usingwizard
  • Custom Reports can be saved to different categories

Bug fixes

  • You could not  import a custom report if there was already a report with the same name.
  • When importing servers from large Active Directory application freezes while importing.
  • If TSL service started while SQL Server was offline the service would not start collecting data when SQL awoke.
  • The service could timeout while trying to send scheduled emails.
  • Filter values were not being refreshed while the application was running.
  • If you unchecked all series on dashboard the error message was shown.
  • Working Hour preferences were not adjusted to regional settings hour format..
  • If server being monitored and SQL Server were in different time zones the application might have produced inaccurate reports.
  • Logon Audit report showed additional filters that were not being used.
  • Dashboard was not being displayed correctly if user reversed Y-Axis.
  • When user was not authorized to connect to the SQL Server application displayed SQL Offline warning instead.
  • Fixed display issues with the dialog being displayed when user did not have permissions to run the application.
  • Data in Session Log Summary Report chart was not being ordered by time.
  • Could not save Farm Performance Reports as bar or pie charts.
  • Right-click in File Path management dialog caused Exception.
  • You could not close Dashboard properties without choosing an option from the context menu.
  • In case of service failure sessions could overflow to the following day.
  • Reports with multiple series allowed you to display data as pie chart.
  • During AD imports, Organizational Units are imported as Security Groups.
  • Organizational Unit filter does not work on User Performance Reports (User Processor Performance by Hour, User Working Set Performance by Hour).

Click here to download new release.


Remote Desktop Gateway Monitor

After a very successful launch of our Terminal Services Log 3.0 last month, we are proud to introduce a brand new product – Remote Desktop Gateway Monitor!

Remote Desktop Gateway Monitor is the first application designed for monitoring Remote Desktop Gateway role service in the Microsoft Windows Server 2008 R1 and R2. Built-in reports and alerts enable you to be notified easily and quickly about security and efficiency issues, help you meet compliance standards and optimize IT infrastructure investments.

The typical usage scenario for this product goes something like this: you have a TS/RDS farm which end users access through RD Gateway that is running on top of the Remote Desktop Services. It would be great to know users’ activity history – what was the destination server of each user, connection time information, network traffic, monthly or daily activity overview. That type of information is not available in RD Gateway by default.

This is where Remote Desktop Gateway Monitor fits in. It includes all the information above, which can be delivered to you in 4 different ways: through reports, real time alerts, email notifications or on a live dashboard.

It helps you meet compliance standards by recording all users’ activities and enforcing compliance with legal and regulatory policies.

Try it yourself at www.rdgatewaymonitor.com. For all questions feel free to contact us at sales@terminalserviceslog.com


We’ve just shipped Terminal Services Log 3.1.0

We’ve shipped Terminal Services Log 3.1.0. It’s one of the “minor releases” with exciting new features, improvements and bug fixes . Click here to download new release.

Product version: 3.1.0.31230
Build number: 31230
Database version: 3.1.0.31230
Release date: January 25th 2011.

Features

  • New Report: Total Applications instances report grouped by day
  • New Report: Total Applications instances report grouped by hour
  • New Report: Concurrent Application Usage report grouped by day
  • New Report: Concurrent Application Usage report grouped by hour
  • New Report: Concurrent Apps Usage by User report grouped by day
  • New Report: Concurrent Apps Usage by User report grouped by hour
  • New Report: Session log summary report (first log on, last log off and total time for the user)
  • Added the ability to drill into each new report and see details
  • We now show License reports with more details (list with users/devices that consumed licenses)

Enhancements

  • Report layouts are now saved when changed from TSL Console
  • You can now define a report layout that will be sent via email
  • Special alert email is sent if something is wrong with TSL Service
  • You can now migrate data from the embedded database to SQL server database
  • Drill-down ability added to a number of reports
  • Updated license management UI
  • IP Addresses Subnets are  resolved via Internal IP addresses

Bug fixes

  • Client name column was not visible on the XLS export
  • Total values were not being exported correctly to PDF and Excel formats
  • Application did not collect data while in config mode
  • Data retention jobs could cause timeouts
  • Data aggregation jobs could cause timeouts
  • Concurrent aggregation jobs could cause timeouts
  • Access denied on remote memory detection while service was used with Local System account
  • Values on Chart and Grid for Number of users per day report were not equal
  • Organizational Units were not synced with Active Directory
  • You could not configure a service account that had dot (.) in the username
  • System could show false alert that emails were not sent
  • Network traffic reports show incorrect values when a user reconnects with same session name
  • When aggregation was enabled the aggregation job could “skip” days and miscalculate values

Click here to download new release.


We’ve just shipped Terminal Services Log 3.0.8

We’ve shipped Terminal Services Log 3.0.8. It’s one of the “service releases” with bug fixes and minor improvements. Click here to download new release.

Product version: 3.0.8
Build number: 31217
Database version: 3.0.8.31217
Release date: December 17th 2010.

Features

  • None

Enhancements

Bug fixes

  • Fixed issues with grouping of reports with Min, Max and Average series
  • Fixed issue when SQL Compact was used as database backend, emails could not be sent
  • Fixed issue with Application Usage Summary Report, it would not show chart if ApplicationName was equal to empty string
  • Fixed issue with default sorting for Application Usage History, the report was sorted as string not as date values

Click here to download new release.


We’ve just released Terminal Services Log 3.0

After long long period of development we are excited to announce we’ve just released Terminal Services Log 3.0! This is the 3rd major release of Terminal Services Log with a number of new features and enhancements. This is just an intro post about Terminal Services Log so stay tuned!

Download Terminal Services Log 3.0 now!

In case you have valid software assurance our sales department will e-mail you the keys for Terminal Services Log 3.0, if not we will be offering upgrade options from Terminal Services Log 2.x to 3.x.

Product version: 3.0.6.31215
Build number: 31215
Database version: 3.0.5.31130
Release date: November 30th 2010.

New features

  • Improved User Experience
    In version 3.0 we have completely overhauled user interface, all the reports, grids and overall navigation. You will find the new UI easier to use and new reports and charts easier to adapt to your needs. We have also invested a lot into existing forms making them more user friendly with numerous new options and features.
  • Network Traffic Reports
    Terminal Services Log now tracks information about inbound and outbound network traffic. Administrators can use these reports to monitor overall traffic per users and servers.
  • Performance Reports
    The set of new Performance Reports helps administrators  track CPU and Memory for users connected to remote farm and to analyze total resource load grouped by remote sessions, applications, users and servers.
  • Custom Reports and Alerts
    Using built-in custom report wizard you can now create your own reports with custom filtering, grouping, sorting and summaries.
  • Export data to Excel Pivots
    With more 59 built-in reports and built-in custom reports, Terminal Services Log displays data in various formats and groupings. We know business users like to play with Excel to make custom state-of-the-art reports. With the new version Excel Pivots are just one click away and come with a dynamic-data flavor allowing you to save your custom Excel but also populate reports with fresh data.
  • System Jobs
    All data collection and maintenance jobs are now united under System Jobs features. Administrators can execute these jobs on demand or configure them to run on a given schedule. It’s much easier to track the overall data collection progress with the newly designed System Jobs dialog.

Get ready for Terminal Services Log 3.0!

Hello Acceleratio Partners!
Acceleratio, Ltd. is pleased to announce that Terminal Services Log 3.0 will be available for public at the end of the summer.
It is the most cost-effective way to manage and monitor applications, users and licenses on Microsoft Remote Desktop Services and Citrix XenApp environments.
This release is full of enhancements and NEW fuctionalities.
Here is a short list:
* Brand NEW redesigned UI, quick sneak peek
* Performance monitoring (CPU, memory)
* RDP/ICA Bandwidth billing
* Real time email alerts
How can I get more information?
Please contact Acceleratio Customer Support for any further questions.
These features will bring the TSL to a whole new level of efficiency and usability. We will be starting the beta testing process on a wider scale on Sept 15th, so make sure to sign up!
http://www.terminalserviceslog.com/betaregister
What action must I take?
Upgrade to the TSL3.0 will be available only for customers with valid software assurance. Check with your customers is the software assurance still active. Be sure to upgrade on time. Contact us for questions about software assurance or extend now.
Best wishes,

We are pleased to announce that Terminal Services Log 3.0 will be available for public at the end of the summer.

It is the most cost-effective way to manage and monitor applications, users and licenses on Microsoft Remote Desktop Services and Citrix XenApp environments.

This release is has a plenty of enhancements and NEW functionalities.
Here is a short list:

  • Brand NEW redesigned UI, quick sneak peek
  • Performance monitoring (CPU, memory)
  • RDP/ICA Bandwidth billing
  • Real time email alerts
  • Custom views/reports

Terminal Services Log 3.0

How can I get more information?
Please contact our Customer Support for any further questions.

These features will bring the TSL to a whole new level of efficiency and usability. We will be starting the beta testing process on a wider scale on Sept 15th, so make sure to sign up!
http://www.terminalserviceslog.com/betaregister

What action must I take?
Upgrade to the TSL3.0 will be available only for customers with valid software assurance.Check if Terminal Services Log software assurance is still active. Be sure to upgrade on time. Contact us for questions about software assurance or extend now.


We’ve just shipped Terminal Services Log 2.6.7

We’ve shipped Terminal Services Log 2.6.7. It’s one of the “service releases” with bug fixes and minor improvements.

Product version: 2.6.7
Build number: 30510
Database version: 2.6.5.30205
Release date: May 19th 2010.

Features

  • None

Enhancements

  • Working Hours filter was not available for Application Reports
  • When server is part of Active Directory domain, application will attempt to enable integration automatically
  • Made changes to look’n'feel of main dashboard to make it easier to read
  • During installation you can advance the Configuration Wizard by clicking Next > buttons and Test buttons

Bug fixes

  • Fixed issue when printing reports with multiple filters applied
  • On Windows 2008 R2 IP Addresses, and File Audit Reports were not extracted correctly
  • When exporting Daily Report to XLS it did not show Active and Idle values
  • Fixed issue that would stop sending notifications periodically

Click here to download new release.


Terminal Services Log – ISV solution of the year in the category: best value-added solution

We are proud to announce Terminal Services Log is the ISV (Independent Software Vendor) solution of the year in the category: best value-added solution.
Terminal Services Log has been selected by Microsoft Croatia and our company will be awarded at Microsoft Windays – the largest business and technology conference in Croatia on 4/19/2010.
We received this best value-added solution award for our hard-work and for maintaining excellence and outstanding standards in ISV application development. We will continue to work hard and make even better applications for end users that will add even more value to their existing environments.


We’ve just shipped Terminal Services Log 2.6.5

Product version: 2.6.5.30205
Build number: 30205
Database version: 2.6.5.30205
Release date: March 4th 2010.

Features

  • Multi-value Filters for all reports
  • New organizational unit filter for all reports

Enhancements

  • We introduced a progress indicator, to keep you busy while you wait for reports to load :D
  • We moved Date range filter to the new Application Toolbar.
  • Logon Audit Report now shows both successful and failed login attempts
  • Changed names for some reports to make our UI easier to use
  • Most used applications by user  now groups data by user when (All) is selected in users filter
  • For each server in your farm now you can choose if it is going to be monitored in agent-less or agent mode

Bug fixes

  • You could not enable email sending unless you changed outgoing server
  • You could not perform diagnostics with custom service account
  • AD integration could not retrieve user accounts from Windows 2000 and Windows NT domains
  • Add servers wizard did not show Windows 2000 servers
  • You could not use Date Selector control to select dates post February 2010
  • On some servers public IP addresses could not be retrieved for some users

Click here to download new release.