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Archive for November, 2009


Easy Agentless Monitoring Solution for Remote Desktop Services / XenApp in Real Time

Acceleratio Ltd. has released the Terminal Services Log v. 2.5, a powerful Windows server application that makes it easy to monitor user activities on Remote Desktop Services (formerly Terminal Services) / XenApp (formerly Presentation server) environments. System administrators use Terminal Services Log to detect unusual or abusive computer usage, to prevent malfunctions, and to monitor Remote Desktop Services / XenApp resources and usage, all that with easy agentless deployment on hundreds of servers.

A great application with fast support, Terminal Services Log allowed us to monitor user activity and applications on all of our Terminal Servers. Now we have detailed knowledge about our terminal users. Highly recommended! Eli Gur, DEA Products Inc.

(PRWEB) November 16, 2009 — Acceleratio Ltd. is pleased to announce the release of the Terminal Services Log – Enterprise Edition, a new edition of the Terminal Services Log – user activity monitoring tool for Citrix XenApp (formerly Presentation Server) and Microsoft Windows Remote Desktop Services (formerly Terminal Services).

Terminal Services Log is a server monitoring application that allows you to easily monitor user activities and applications on your Terminal Server. It tells you which users are logged on to your server and which applications they are using.

Monitoring usage patterns in server based computing environments is a challenge faced by numerous companies worldwide. Enterprise farms monitoring is a challenging and time consuming task. The Terminal Services Log allows you to easily get hold of all activities across all servers in a farm, to further analyze everything that is going on and on top of that,improve server performance.

“During last two years we discussed Remote Desktop Services / XenApp monitoring needs with hundreds of customers, and Enterprise edition is the result of this valuable feedback. We wanted to ease server monitoring in complex and mission critical server environments. Now, with the release of the Enterprise edition, customers will be able to monitor hundreds of servers from a single monitoring console”, said Frane Borozan, President of Acceleratio Ltd. We  also ship updated versions for the Terminal Services Log – Standard and Professional editions.

The Terminal Services Log provides summary views in a  grid and chart, and also creates printable reports based on views. Administrators can also schedule reports for email delivery. Reports can be further extended by using Microsoft Excel or Microsoft SQL server Analysis Services technologies by querying data store in internal data warehouse and creating powerful custom reports that match your business needs.

Key features:
1.   Built for Remote Desktop Services (formerly Terminal Services) / Citrix XenApp (formerly Presentation server)
2.   Rich charts and reports
3.   Data drill down and filtering
4.   Customizable reports on top of OLAP cubes
5.   Detailed monitoring of user activities including Total, Idle and Active times
6.   Detailed reports on applications being used on remote servers
7.   IP addresses and Client names monitoring
8.   Software license usage reports, Remote Desktop CALs usage reports

Availability
Terminal Services Log is available for purchase online at www.terminalserviceslog.com or by telephone at +1 360 200-4299. A full feature 30 day trial is available at the www.terminalserviceslog.com/downloads web site.

About Acceleratio Ltd.
Acceleratio Ltd. is a private company with headquarters in Split, Croatia. We are the world leaders in user activity monitoring for Microsoft Remote Desktop Services and Citrix XenApp technology. Our products are used by hundreds of enterprises worldwide. Acceleratio Ltd. is a Microsoft Gold Certified Partner and Citrix Ready Partner. For more information visit www.terminalserviceslog.com

All product and company names herein may be trademarks of their respective owners.

For additional information or to schedule an interview, please contact our sales department at +1 360 200-4299 or e-mail sales (at) terminalserviceslog (dot) com.


Monitor ‘Per Device’ licenses on your Terminal Server / Citrix

With the Terminal Services Log v.2.5 we released a new feature that allows you to monitor application licenses per device. One of the most popular applications being licensed per device for Terminal Services is Microsoft Office. (Learn more about Office licensing on TS). So let’s see how to configure this:

The first thing you need to do is to configure a new license type.

  1. Go to File > Preferences
  2. Switch to Licenses tab
  3. In the Application Name column select the application you want to monitor (e.g. Microsoft Office Word)
  4. In the License Type column choose Device License
  5. Enter the Number of licenses you have

license01
Add other Microsoft Office Applications if you want to monitor these. Let’s say I have 5 Office Standard licenses. Standard includes Word, Excel and Outlook but it does not include Access, so I have added 5 licenses for Word, Excel and Outlook and 0 licenses for Access.

licenses11

How does license compliance work for per device licenses? Our application will calculate the number of unique devices that were used to run these applications in a given time period and selected server.

Finally, let’s check if I am license compliant with Microsoft Office.

report11

Okey, looks good… my users are only using applications we have licensed. (They cannot even use Access since it is not installed.)

Let’s consider another situation. Let’s say I purchased Office Professional licenses, and I do have 5 Access licenses at hand. The report would then look like this:

report21

So as you can see, my users are not using Access, and we are over licensed for Access. Next time I might want to reconsider the optimal Microsoft Office suite for my needs.

Conclusion

Our license compliance reports help you to determine the ideal number of licenses you need to purchase for your users on a Terminal Services / Citrix server. If you are over licensed, we help you save  money when renewing licenses for business applications, and when you are under licensed… well we are also saving money for you, as you might need to purchase some licenses to resolve the problem before you are fined.

Our application allows you to monitor Per User / Per Devices licenses and we will be adding more types in the future versions of our application. For more details about licensing of your business application you should check with your vendor.


We’ve just shipped Terminal Services Log 2.5.2.

Product version: 2.5.2
Build number: 21115
Database version: 2.5.0.21015
Release date: 9th November 2009.

Features

  • [Enterprise edition] Agentless monitoring of your server farm
  • New license type added for reporting: “Per device license” – allows you to track individual license used from a device. Click to learn more…

Enhancements

  • Improved look’n'feel and performance of the central dashboard screen
  • Improved monitoring for localized versions of Windows servers – we now support all localized versions
  • Application now displays information about the database version being used to help us support you in case of problems
  • Enhanced reliability and performance for Active Directory import
  • To ease the data analysis we improved export to Excel – time values are now exported in the following format HH:MM:SS
  • Improved Event log error logging, after 10 times the same report occurred. We will write summary information and stop filling Event log :-)
  • We added “Refresh Data” command that allows you to easily refresh data for the currently selected report
  • Improved TSL behavior when SQL Server goes online

Bug fixes

  • Fixed issues with detecting previous installation settings
  • Fixed issues with inaccurate detection of idle time on Windows Server 2008
  • Fixed issues with preferences dialog on large screens
  • Installing TSL on a Domain Controller or Windows 2008 with UAC enabled would fail because we could not verify if service user is member of Administrators group
  • Check for updates did not work in cases when the server was not connected to the Internet
  • When you started AD import manually, changes to AD import settings were not saved
  • You could not import more than 1000 objects from Active Directory
  • Fixed issues with inaccurate data displayed on OU/Security Groups in Aggregated Mode
  • Improved UI behavior for license activation and test database connection

Click here to download new release.