TSL blog

Terminal services log is the first and only application that will provide exact information about users activity on Terminal Server/Citrix, showing for how long an user was connected on server, how much of that time he was idle (not working anything) or active (working something on server).

TSL 2.0 provides information about application usage. Data collected is displayed in forms of charts and grids that can be exported to PDF and Excel.

By using our product you can have detailed usage reports of all terminal servers in your organization. Here are some business problems you might be facing in your own company.

Example of all users summary report (summary for total time, active/idle/disconnected)

Users and sessions

Let’s say you want to see all the users that connected to your server in a particular time frame:

Our application comes with a built in report that lists all the sessions on your TS/Citrix server, including the information about the time they started-ended and information about total time user spent in active / idle /disconnected state during that session.

What are my users doing on the server?

Now you want to check summary for all user activity on terminal server. This way you will have insight how much of the time users are really working something on the server. TSL will allow you to have precise time in how much of the particular user was active, idle or disconnected from the server.

If only desktop for the end user is remote desktop connection, and for 7 hours of the 8 working hours some of the users were idle or disconnected then you will know that something is not good with employee, maybe he is not satisfied, maybe he just don’t like to work.

Summary of all applications usage (note on the screenshot there is summary for applications for Microsoft Office)

I would like to know if an employee is always late…
This want be a problem any more, TSL will allow you to capture exact time whan a user logged on your server. TSL will also capture the time user logged off.

If suspect that someone is connecting to your TS/Citrix server outside regular working hours you can use a built in report to see which users connected to your termianal server and processes they run during that session.

Conclusion

With TSL application logging you have powerful insight in all activities on your Terminal Server/Citrix. If you suspect that there is something fishy going on, TSL is the proper tool for you. It controls users and their sessions but also processes. With just one application you can monitor and anylze the productivity of your employees.